Established in 1998, this Union City, California-based company specializes in third-party logistics (3PL) services, including e-commerce order fulfillment, literature fulfillment, kitting and assembly, and healthcare fulfillment. They also offer digital on-demand printing and direct mail services. The company integrates with over 70 e-commerce platforms, enabling seamless order processing and inventory management.
Serving a diverse clientele, the company caters to e-commerce businesses, healthcare providers, and organizations requiring literature distribution. Their Union City facility ensures same-day shipping for orders received by the cutoff time, maintaining a 99% order accuracy rate. Clients have access to a secure online system for real-time order tracking and inventory control.
Clients consistently report precise handling of orders, with one noting no errors in over 1,000 shipments. The team, including account managers and the owner, is praised for effective communication and personalized support. Timely processing and dispatch of orders are frequently highlighted by customers. The company assists businesses transitioning from small-scale operations to larger fulfillment needs. Clients appreciate the team’s professionalism and willingness to collaborate on various projects.
This company is highly focused on literature and medical fulfillment operations. Companies operating in other niches may not find the specialized focus needed for successful operations. There is a scarcity of public reviews, making it challenging to assess the company’s performance comprehensively. While not common, some clients have experienced delays, particularly during high-demand periods. The company’s specialized services may not cater to all potential clients’ needs. Based in Union City, California, the company’s location might pose challenges for clients requiring fulfillment centers in other regions. Personalized service is a strength, but it may also mean that the departure of key staff could impact service continuity.
Apparel
B2B
B2C
Books
Cloud Based Systems & Reporting
Rebates, Sweepstakes & Contests
Credit Card Processing
Cross Docking
EDI
Electronics
Gift Cards
Gift Wrapping
Government Contract
International Shipping
Kitting & Assembly
Marketing Services
Medical Devices
Monthly Minimums
Ongoing Performance Evaluations
Pharmaceutical
Printing
Promotional Items Sourcing
Refurbishment Services
Returns Services
Social Fulfillment
Subscription Fulfillment
Supplements
Website Development
Webstores