ShipTop

(8 reviews)
This company offers tech-enabled eCommerce fulfillment services to help your business succeed. They handle all your fulfillment needs, so you can focus on what you do best. With a 99.8% order accuracy rate and 98.6% of orders shipped on time, they are trusted by over 250 brands and have shipped over a million products in the past year. Their simple onboarding process involves connecting your store to their portal, sending your inventory to their fulfillment center, and starting order fulfillment within two days. This ensures seamless order fulfillment, inventory management, and excellent customer service across multiple sales channels.
Address:
Vaughan, Ontario, Canada
Deals Closed:
TBD
Customer Retention Rate:
94
Annual Order Volume:
1500000
Order Accuracy Rate:
99.8
Shipping Accuracy Rate:
98
Inventory Accuracy Rate:
98
Webstore Integrations:
Technology Systems Used:
Number of Clients
TBD
Climate Control Temp Ranges:

NA

Sq Ft or Pallet Space Available:
TBD
Order Receiving Technology:

NA

Membership/Awards/Certifications
Not Reported
Types of Hazardous:

NA

Pros:
Offers tech-enabled eCommerce fulfillment services designed to support eCommerce growth. With 98.6% of orders shipped within their service level agreements (SLA), they have received positive reviews on Google and Trustpilot, with most ratings highlighting flexibility, performance, and excellent communication.
Cons:
The provider is limited to locations in Canada only, which may not suit businesses looking for a broader geographical reach. Pricing details are not available on the website, requiring potential clients to inquire for more information.
Apparel
B2B
B2C
Books
Cloud Based
Cross Docking
EDI
Electronics
FBA Prep
FDA
Fragrances
Freight Forwarding
Green Practices
Health Canada
High SKU
High Value
Insured
International Shipping
Jewelry
Kitting Assembly
Returns
Small Items
Subscription Services
Supplements
Webstores

Capabilities

Apparel
B2B
B2C
Books
Cloud Based
Cross Docking
EDI
Electronics
FBA Prep
FDA
Fragrances
Freight Forwarding
Green Practices
Health Canada
High SKU
High Value
Insured
International Shipping
Jewelry
Kitting Assembly
Returns
Small Items
Subscription Services
Supplements
Webstores

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Reviews

We have been working with this 3PL for almost a year now and have been extremely satisfied with their service. We were looking for an ecommerce fulfillment partner who could connect to Amazon and Shopify and handle both FBM and FBA fulfillment and they were able to meet all of our needs. The team at this company is always responsive and helpful and we would highly recommend them to any business looking for reliable fulfillment services.
FlatIron Tools
Switching to this 3PL for our e-commerce fulfillment has been a game-changer. Their integration with Shopify, Amazon FBA, FBM has been seamless. As a Canadian 3PL, they offer incredible customer service and fast shipping to our customers. Best decision we’ve made for our shipping needs, hands down.
E W
This provider has truly been a game-changer as our fulfillment partner. From managing our fulfillment seamlessly to handling our freight operations, they’ve become an invaluable part of our business journey.What sets them apart is their commitment to being more than just a logistics provider. They understand the needs of our business, ensuring our products reach their destinations. If you’re in search of a reliable fulfillment partner we highly recommend them.
Daniel Mandelbaum
This company has been great to work with. They are always quick to try to remedy urgent matters. Their new systems while a bit rocky at the start have made them overall much easier to work with. They are consistently improving which is incredible because this industry isn’t easy. I just hope the invoicing will become a bit more consistent for budgeting purposes. There are also no automated returns from the USA to Canada, but hopefully that will change soon!Overall very very happy with the team and I know they are doing everything in their power to be the best at what they do.
Care
Engaged them for ecommerce fulfillment for our online store B2C orders (run on Magento), and also to fulfill our retail B2B orders. They have generally been quick to respond and cooperate well with all the different requests that come along, including very ad-hoc requests. Very seamless so far. Recommend if you’re looking for a 3PL partner in the US / CA!
Dee
We’ve been working with them for a few months for our ecommerce fulfillment and Shopify fulfillment. As a company that ships out plenty of both DTC and B2B orders it was important for us to work with a fulfillment team that understands how important both are to our business. We’ve been really happy with the service, the team, and the overall experience of working with them.
Paige Cey
The company is both trustworthy and reliable, ensuring that all our warehousing needs are met with professionalism and efficiency. Their attention to detail and commitment to customer satisfaction set them apart in the industry. I highly recommend them for anyone looking for a dependable warehousing partner.
Naya Wang
Six stars if I could find them! Ash embodies what’s lacking in many businesses today—customer-first dedication. His team consistently exceeds expectations. With fair pricing and top-notch service, I highly recommend them for all your freight solutions. A rare gem in the business world! I look forward to have long term partnership with them.
Adiwena Sulaeman

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