PSI Media and Fulfillment

(12 reviews)

Established in 1986, this world-class 3PL in Atlanta, GA, specializes in B2C eCommerce services. Their core values center on delivering care, commitment, expertise, and integrity to customers, handling everything from picking and packing to shipping and storage. With a 60,000 square foot warehouse near a major shipping hub, operated by seasoned account and warehouse managers, they invite both current and prospective clients to witness their efficient order fulfillment and business operations firsthand. Their guarantee revolves around treating customers with integrity and honesty, prioritizing trust in every interaction and transaction.

Address:

Norcross, GA, USA

Deals Closed:

Customer Retention Rate:

98.2

Annual Order Volume:

500000

Order Accuracy Rate:

99.99

Shipping Accuracy Rate:

99.99

Inventory Accuracy Rate:

99.45

Webstore Integrations:

Any and all

Technology Systems Used:

Extensiv and Desktop Shipper

Number of Clients

100

Climate Control Temp Ranges:

Sq Ft or Pallet Space Available:

60000

Order Receiving Technology:

Membership/Awards/Certifications

Not Reported

Types of Hazardous:

Pros:

Located in California near a major shipping hub, this facility provides value-added services and caters specifically to e-commerce businesses. It has received several positive reviews and maintains a high rating, with praise for its excellent staff, service, and communication.

Cons:

Pricing information is not available on the website.

Apparel

Artwork

B2B

B2C

Books

CD/DVD Duplication

Cloud Based Systems & Reporting

Contract Packaging

Credit Card Processing

Cross Docking

EDI

FBA Prep

FDA

Fragrances

Freight Forwarding

Garments on Hanger

Gift Cards

Gift Wrapping

Government Contract

Insured

International Shipping

Kitting & Assembly

Literature

Marketing Services

Monthly Minimums

Non Profit

Printing

Promotional Items Sourcing

Refurbishment Services

Returns Services

Rubber Products

Screen Printing & Embroidery

Small Items

Social Fulfillment

Subscription Fulfillment

Supplements

Website Development

Webstores

Capabilities

Apparel

Artwork

B2B

B2C

Books

CD/DVD Duplication

Cloud Based Systems & Reporting

Contract Packaging

Credit Card Processing

Cross Docking

EDI

FBA Prep

FDA

Fragrances

Freight Forwarding

Garments on Hanger

Gift Cards

Gift Wrapping

Government Contract

Insured

International Shipping

Kitting & Assembly

Literature

Marketing Services

Monthly Minimums

Non Profit

Printing

Promotional Items Sourcing

Refurbishment Services

Returns Services

Rubber Products

Screen Printing & Embroidery

Small Items

Social Fulfillment

Subscription Fulfillment

Supplements

Website Development

Webstores

Reviews

What can I say, these guys are the real deal! I have worked with them now for the past four years, they handle all of my fulfillment and kitting needs. Top notch with quality, accuracy, and customer support!! Just not a bad thing to say about them, world class leaders throughout the organization.

Rob Sindon

My documentary distribution company has been working with them to produce and distribute DVDs for a couple of years now. They’re responsible, communicative and I’ve been happy with their work. I highly recommend them.

Icarus Films

They have been absolutely phenomenal to work with! Our specific circumstances required extra attention and they stayed on top of it every step of the way. Even with many turbulent, last minute decisions and add-ons they kept the process moving and offered solutions to get everything out on time. Their attention to detail and open communication was superb, timely, and personal so nothing was left unchecked. I would recommend Chris Coates and his team to anyone needing fulfilment solutions.

Faith Pace

They have been an outstanding partner. They have helped us expand our capabilities without having to invest in the initial infrastructure. Chris has been wonderful on getting our never ending list of requests handed in a professional manner and we would recommend them to anyone looking to expand their business with a minimum of impact.

Jeff Galvin

I was able to work for them for the better part of a year during my transition into the Fire Services and it was incredible!. During my tenure, I enjoyed a wonderful culture that was exhibited from the top down. It was fun to see how much a company cared about its clients as well and the lengths gone to fulfill the customers needs. If you are looking for an efficient warehousing and fulfillment company, call them!

Zac Cooper

We’ve been working with them for several years now. They are easily the best fulfillment and duplicator company that we’ve ever worked with. Whatever we need, no matter how but or how small, is handled. Every issue is handled professionally and quickly. I can’t say enough good things about the job that they’ve done for us!

Robert McLearren

They have been a pleasure to work with! Josh and his team are not only experts in their field but also dedicated to providing the highest level of service and support. I would highly recommend them to anyone looking for fulfillment needs.

Kelley Crowell

I help manage a small publishing company. We use their services for inventory management, warehousing, and fulfillment. They integrate with Amazon FBM and with Shopify and it’s awesome. For larger freight shipments they are also very easy to work with. A lot of our titles are printed overseas as well and we’ve never had any issues with receiving. If you’re looking for a 3PL solution, this company is where it’s at. They are a friendly team and they know what they are doing.

Levi Kilian

We started working with them this spring to fulfill our orders for art prints, fabric and wallpaper samples, and ribbon, and they have been absolutely fabulous. Josh and Clint walked us through each and every step of the entire onboarding process, and explained everything so thoroughly that it made our inventory transfer super easy and smooth. Customers have already emailed me multiple times to let me know how quickly they’ve received their packages, and I really don’t know what I would do if we hadn’t found them! I have been a small business owner for almost ten years, and working with them has given me the ability to actually take real time off with my family this summer because I know that any shop orders are in their wonderfully capable hands. The number one thing I was hoping for with a fulfillment company was great communication and I can’t stress enough how great Josh and Clint have been with this- they always, always respond to my emails thoroughly and in a timely fashion, and I really do feel so lucky that we found them. Highly, HIGHLY recommend!!

Riley Sheehey

I rarely write reviews, but my experience with the company/Josh demands recognition. Their professionalism, expertise, and attention to detail exceeded my expectations. Josh demonstrated remarkable project management skills, ensuring timelines were met with precision. From consistent communication to proactive follow-ups, the company/Josh exhibited a commitment to client satisfaction. They seamlessly collaborated with an underperforming vendor, driving the project to successful completion. I am thrilled to have found this fulfillment center/Josh and will undoubtedly return for future projects. Triple A-rated and approved – highly recommend!

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