Cannon Hill Logistics

(7 reviews)

Cannon Hill Logistics, established in 1984, is a privately held corporation located in Frederick, Maryland. With over 30 years of experience, the company specializes in providing fulfillment and distribution services. Their service offerings include product distribution and fulfillment, warehouse management, e-commerce order fulfillment, custom packaging, customer service management, and cross-docking services. These services cater to a diverse clientele, including retailers, wholesalers, and e-commerce businesses. The company’s warehouse is strategically situated approximately one hour from the Port of Baltimore, facilitating efficient distribution channels. Utilizing advanced inventory control systems, Cannon Hill Logistics ensures effective warehouse and inventory management for businesses of varying sizes. Their dedicated team emphasizes transparent communication throughout the fulfillment process, aiming to build long-lasting partnerships with clients.

Address:

Frederick, MD, USA

Deals Closed:

Customer Retention Rate:

Annual Order Volume:

35000

Order Accuracy Rate:

99.65

Shipping Accuracy Rate:

99.65

Inventory Accuracy Rate:

98.2

Webstore Integrations:

Technology Systems Used:

Number of Clients

Climate Control Temp Ranges:

Sq Ft or Pallet Space Available:

10,000 square feet

Order Receiving Technology:

Membership/Awards/Certifications

Not Reported

Types of Hazardous:

Pros:

Multiple clients have praised the company for its superior customer service, noting that representatives are knowledgeable about products and responsive to inquiries. Customers have highlighted the company’s prompt and accurate order fulfillment, appreciating their ability to handle complex requirements and meet tight deadlines. The company is commended for providing highly personalized service, with clients feeling that their specific needs are understood and addressed effectively.

Cons:

One customer expressed dissatisfaction with the company’s services, advising against using them for shipping or storage needs. One employee review mentioned issues with company organization and management responsiveness, indicating potential internal challenges.

Alcohol

Apparel

Artwork

B2B

B2C

Books

Call Center

Climate 55-85

Contract Packaging

Credit Card Processing

Cross Docking

Electronics

Fragrances

Freight Forwarding

Gift Cards

Gift Wrapping

Government Contract

High Value

Insured

International Shipping

Jewelry

Kitting & Assembly

Literature

Locked Space

Marketing Services

Medical Devices

Monthly Minimums

Ongoing Performance Evaluations

Pharmaceutical

Printing

Refurbishment Services

Returns Services

Small Items

Subscription Fulfillment

Supplements

Website Development

Webstores

Capabilities

Alcohol

Apparel

Artwork

B2B

B2C

Books

Call Center

Climate 55-85

Contract Packaging

Credit Card Processing

Cross Docking

Electronics

Fragrances

Freight Forwarding

Gift Cards

Gift Wrapping

Government Contract

High Value

Insured

International Shipping

Jewelry

Kitting & Assembly

Literature

Locked Space

Marketing Services

Medical Devices

Monthly Minimums

Ongoing Performance Evaluations

Pharmaceutical

Printing

Refurbishment Services

Returns Services

Small Items

Subscription Fulfillment

Supplements

Website Development

Webstores

Reviews

They have maintained a physical inventory of more than 300 different book titles for us for years; flawlessly and promptly picks, packs and ships orders received from our retail Web site and by telephone; and provides us with timely and accurate monthly reports. They have maintained a physical inventory of more than 300 different book titles for us for years; flawlessly and promptly picks, packs and ships orders received from our retail Web site and by telephone; and provides us with timely and accurate monthly reports. Dan, Cassie, Lorraine, Tammy, and all of their co-workers are a delight to work with, are super-responsive to us and our customers, and make us look great when we make a mistake.

Peter Chapman – Beard Books

We’ve worked with them for many years. They have been fantastic. They provide consistently great service, communicate extremely well and will go above and beyond for you. I’m not a review writer but these guys deserve it…they have done excellent work for us.

Graham Hill – Exception Labs

Their service is exceptional. They go above and beyond the call of duty! Looking forward to many more years of working together.

Banner Warehouse – Leonard Banner

They had made every element of the distribution process easy and achievable. As a new business owner, I had a lot to learn about logistics and shipping, and they were there for me every step of the way. I know shipping with them will be efficient, cost effective, and safe. They are professional, and a pleasure to work with.

Molly Moorkamp

Excellent company for ALL your fulfillment needs. We’ve worked with them for a year and they always gave us great results. Highly recommended.

Rahayu D. Hafsari – Pluqi

They are the 4th fulfillment company I have used over the last 2 decades, and the first to get it right. The liquid dietary supplement we sell has very specific and unique requirements. They always exceeds our expectations! They are the 4th fulfillment company I have used over the last 2 decades, and the first to get it right. The liquid dietary supplement we sell has very specific and unique requirements. They always exceed our expectations! They are very easy to reach and work with, friendly and personable in an age of automation. I have not found a better combination of flexibility and reliability and that is why I highly recommend Cannon Hill.

M.W. Paddock – Nature’s Liquids

Dan sent me a detailed email about why they do not want us as a customer. They are only interested in large established enterprises with thriving fulfillment business already. He told me to do my fulfillment myself until I reached a “decent average sale”. I have no idea why this company was matched to us, a charity with a smaller amount of online merchandise sales.