The company, founded in 1994 in Toronto, Canada, offers expertise in the Duty Elimination Program, helping eCommerce businesses globally cut 100% of their duty costs on imported products. Managed by experienced professionals, they provide 3PL services including order fulfillment, inventory control, warehousing, returns management, and shipping solutions across the US, Canada, and internationally.
With a Health Canada site license, the company offers regulatory guidance for nutraceuticals, beauty products, and food items. By outsourcing warehousing and fulfillment to them, clients can focus on product development and marketing while leveraging their logistics and supply chain expertise.
The company is known for its client-focused approach, offering personalized service and strong relationships with clients. Its strategically located facilities enhance distribution efficiency across various regions. Many long-term clients have shared positive reviews, praising the company’s responsiveness and service quality. They also feature a Duty Elimination program that leverages Section 321 Customs Clearance, allowing U.S. consumers to import up to $800 worth of goods without paying tax or duty. Their proximity to the U.S. border facilitates quick customs processing and partnerships with major carriers, ensuring reliable and cost-effective delivery.
There are some concerns regarding negative reviews from customers who have reported issues with products being charged when initially advertised as free. While the company maintains it only handles fulfillment, this aspect might be worth further investigation.
