Smart Warehousing

(8 reviews)
Serving over 600 companies, this logistics provider prides itself on high on-time shipping and inventory accuracy. With a network of 38 warehouses nationwide, including temperature-controlled spaces, it guarantees fast and efficient product delivery across over 12 million square feet. Their advanced inventory management and seamless tech integrations ensure smooth operations, making them a reliable partner for brands looking to succeed. However, despite their extensive capabilities, social media presence, and user-friendly website, they have received an average rating of 3 stars, with some reviews highlighting concerns about shipment delays. This might pose challenges for smaller businesses seeking more personalized service.
Address:
Edgerton, Kansas, United States
Deals Closed:
TBD
Customer Retention Rate:
95
Annual Order Volume:
10000000
Order Accuracy Rate:
99
Shipping Accuracy Rate:
99
Inventory Accuracy Rate:
99
Webstore Integrations:
Technology Systems Used:
Number of Clients
TBD
Climate Control Temp Ranges:

NA

Sq Ft or Pallet Space Available:
TBD
Order Receiving Technology:

NA

Membership/Awards/Certifications
TBD
Types of Hazardous:

NA

Pros:
This logistics provider has multiple locations, featuring 3PL warehouses situated in key markets across the U.S. They offer nationwide two-day shipping and boast over 10 million square feet of warehouse space, including temperature-controlled and AIB-audited environments. Their extensive storage solutions can accommodate a wide range of products, from frozen and cold to bulky, ambient, and fragile items. Additionally, they provide customizable packaging options and real-time visibility into your inventory.
Cons:
Some locations have limited or no reviews, while others feature mixed feedback that often lacks detail.
AIB Certified
Apparel
B2B
B2C
Books
Clamp Truck
Climate Control
Cloud Based
Cold Food
Contests
Contract Packaging
Cross Docking
EDI
Electronics
FBA Prep
FDA
Food Grade
Fragrances
Freight Forwarding
Frozen Food
Garments on Hanger
Governmental Contracts
Green Practices
Health Canada
High SKU
High Value
Insured
International Shipping
Jewelry
Kitting Assembly
Large Items
Literature
Locked Space
Mattresses
Medical Devices
Non Hazardous Chemical
Pharmaceutical
Rail Access
Returns
Rubber Products
Small Items
Social Fulfillment
Subscription Services
Supplements
Website Development
Webstores

Capabilities

AIB Certified
Apparel
B2B
B2C
Books
Clamp Truck
Climate Control
Cloud Based
Cold Food
Contests
Contract Packaging
Cross Docking
EDI
Electronics
FBA Prep
FDA
Food Grade
Fragrances
Freight Forwarding
Frozen Food
Garments on Hanger
Governmental Contracts
Green Practices
Health Canada
High SKU
High Value
Insured
International Shipping
Jewelry
Kitting Assembly
Large Items
Literature
Locked Space
Mattresses
Medical Devices
Non Hazardous Chemical
Pharmaceutical
Rail Access
Returns
Rubber Products
Small Items
Social Fulfillment
Subscription Services
Supplements
Website Development
Webstores

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Reviews

And, 5 question asked
7/12 questionnaire replied
First, let me state that everyone at your company has been extremely helpful and professional in my dealings with them. Special kudos to Pam and Maria in the Seattle-area warehouse. Since I am a newcomer with this, I certainly appreciate their efforts and I am very pleased with them as a shipping partner.
Smart Warehousing Customer 4
They never responded to us.
Lead TJ Gaspari added a review
We operated our own warehouse for 15 years, but we were never a warehousing company. We just didn’t realize that we had an alternative. I just wish we had switched to Smart sooner. They flex into our seasonal demand flawlessly, even though our volume spikes dramatically. We do 25% of our packages for the year in a 12-day window, and Smart handles that spike in volume flawlessly. Our systems were easy to integrate, and we get real time updates on the status of our packages. In 2020, we are hopeful that Bubbles will make it even easier for us to follow our packages and identify potential problems in real time.
Smart Warehousing Customer1
testing this
hello
We moved into their warehousing in October of 2017 just before the holiday push. With such a short time from when we moved in to the holidays, we knew there was lots of work to do. However, after our first holiday season there we knew we had made the right choice to have them as our fulfillment company. We experienced less than 1% reship and miss pick that holiday season and we were incredibly pleased with that given the thousands of orders that were shipped in 5 weeks. Since that first Christmas, they had continued to impress us. When we first came to them we were one of their largest frozen fulfillment accounts. They have grown much larger bringing in accounts more significant in size than ours, but we wouldn’t know that since they find a way to make us feel like we are the top priority.As a business we have been up in sales on average 8-15% year over year since we have come to their company. As we grew, so did their infrastructure. Since 2017 they have built out more accommodating fulfillment lines to better handle the increased volume. They don’t stop there. They are always planning the next upgrade or the best way to add more volume to their lines. We feel confident that they are making the right decisions for not just their future but ours as well.In the years to come we have plans for growth and they are a big part of those plans. In that growth there will need to be upgrades with our integration, fulfillment infrastructure, and warehouse storage of our products. They are always great at keeping the lines of communication open to discuss ideas, needs and wants. It is this openness that will continue to help grow our two companies. We look forward to the years to come with them.
Smart Warehousing Customer 2
Received very quick response to start the quoting process
Quick Service
We have been impressed with their team’s ability to support our business, which has strong cyclical demand that escalates throughout spring, summer and fall. We also experience record demand swings for November’s Cyber Monday sales, with volumes that more than doubles normal rates. Their team has done an amazing job communicating and working together with our team to ensure our customers don’t feel the impact. Working with them is more like an extension of our team, rather than a traditional vendor service.
Smart Warehousing Customer 3

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