Ottawa Logistics

(9 reviews)

This logistics company is a trusted name in the shipping industry, boasting over three decades of experience since 1986. Their extensive network of international logistics partners ensures reliable shipping solutions across Canada and worldwide, complemented by over 250,000 sq ft of secure warehouse space in key locations such as Ottawa ON, Ogdensburg NY, and Dallas TX. Utilizing cutting-edge technology like barcode scanning and online application integration, they maximize efficiency, minimizes errors, and offers competitive freight rates through volume discounts with major carriers. Their skilled team undergoes continuous training to stay updated with industry trends and provide top-notch service to clients ranging from small online retailers to governmental organizations. With a strategic location in Ottawa between major Canadian cities like Toronto and Montreal, the company offers cost-effective shipping solutions and shorter transit times, making them an ideal choice for businesses looking to streamline their logistics operations and expand their reach.

Address:

Ottawa, Ontario, Canada

Deals Closed:

TBD

Customer Retention Rate:

Not Reported

Annual Order Volume:

Not Reported

Order Accuracy Rate:

Not Reported

Shipping Accuracy Rate:

Not Reported

Inventory Accuracy Rate:

Not Reported

Webstore Integrations:

Technology Systems Used:

Number of Clients

TBD

Climate Control Temp Ranges:

Sq Ft or Pallet Space Available:

TBD

Order Receiving Technology:

Membership/Awards/Certifications

Not Reported

Types of Hazardous:

Pros:

Positioned in Ottawa, this logistics company offers efficient access to key markets in Canada and the U.S. They provide same-day shipping and leverage Section 321 to help direct-to-consumer sellers eliminate duty costs. This includes Section 321 Customs Clearance, which allows U.S. consumers to import products up to $800 in retail value tax and duty-free.

Cons:

One drawback is the lack of transparent pricing on their website, which may require potential customers to reach out for cost details.

Alcohol

Call Center

Climate Control

Credit Card Processing

EDI

Food Grade

Webstores

Capabilities

Alcohol

Call Center

Climate Control

Credit Card Processing

EDI

Food Grade

Webstores

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Reviews

Professional, secure, very dedicated and experienced staff. It is refreshing to see a local company with a drive to be the best! You can trust these people to take your business seriously. They continue to invest in their business to ensure you can strive in yours!

Geoff Brisson

I’m very pleased to have recently moved to this company. Our previous 3PL suddenly went out of business, and they went above-and-beyond to quickly accommodate and keep us running. The team is professional, responsive, and easy to work with. This is my business’s third 3PL and I’ve learned there are always unexpected challenges, and what matters most is how these are handled, versus everything that goes according to plan. They have impressed me with their approach, which is as a long-term partner that cares about our success and growth.

Justin

I would definitely recommend this company! They have the friendliest staff who consistently provides professionalism, efficiency, and excellent customer service. They truly go above and beyond!

Emily Frey

The team at this company is one of the finest in the city. Expertise and attention to detail make them very easy to trust, and very easy to do business with. Class organization all around.

Ian Keith

Great company and excellent service. Ability to offer phenomenal shipping rates backed by a best in class rate shopping platform. No limitations on size. We required a marketing campaign with all sorts of new swag and they got us up and running within 1 week. Great work Paul and Sarah. Thank you for your care and dedication.

Tony Jasinski

This company is a positive experience. On boarding is a quick process and customer needs are listened to. They have a 3PL site that allows you to check customer orders and inventory reports for your company. This allows you to have updated knowledge on your inventory. They also have a large network that allows you to find the right service for your company, even if it requires them to refer you to another company. They want the best for your company. I highly recommend using them!

Philippe Dora

We worked with them from 2016-2022. Having worked with 5+ 3PLs over the years, They were definitely the best, most reliable, one. The girls who work the office and do customer service are exceptional, and they typically respond within minutes or a few hours, max. This consistently saved us as we were able to pause, or modify orders on the fly. I recommend working with them if you’re looking for a consistent, and flexible 3PL around Ottawa. Cheers! -Marc

Marc Bjerring

We have worked with several fulfillment companies over the years, in both Canada and the US, so we know how many things can go wrong, and how hard it is to get right! As a 3PL they ship quickly, reliably, and with an extremely high accuracy rate. The team is responsive and easy to work with. We have been really happy with the service, and would absolutely recommend them.

Nathalie Butterfield

Great partner and even better people! I appreciate a company that does what it says they will do especially when handling other people’s products. If you need a 3PL I recommend this company.